How can I access workspace settings as a team member?

If you're a team member, you'll need to request permission from the workspace owner to access workspace settings.

How do I make my clients aware of the business closed periods?

Your calendar will automatically update to block out any availability online and in-store for your business closed period, making sure that appointments cannot be booked during this time.

What happens if I need to close my business unexpectedly?

Update your closed periods as soon as possible and inform your clients through your preferred communication methods to minimize inconvenience.

Can I apply the same closed period to multiple locations?

Yes, you can select multiple locations when adding a closed period in Settings.

How do closed periods affect online bookings?

Closed periods block all availability online and in-store, preventing appointments during the closure.

What if my business has partial closures like the morning only?

Closed periods apply to full days. For partial closures, update your team’s availability instead.

Can I schedule recurring closed periods, like annual holidays?

No, closed periods must be manually added each time. Recurring options are not available.

Will closed periods automatically update team schedules?

Yes, once a closed period has been added, your team schedules will be updated to show there are no working hours.

What happens to existing appointments during a closed period?

Existing appointments are not automatically canceled. You’ll need to reschedule or notify clients manually.

Can I edit or delete a closed period after it’s created?

Yes, you can update or delete closed periods anytime from the Settings.

Help center
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Calendar and schedule
Manage business closed periods

Manage business closed periods

Closed periods allow you to block out specific dates when your business is unavailable, like holidays or renovations. This ensures your calendar accurately reflects your availability, preventing clients from booking during closures. Learn how to create, update, and remove closed periods.

Add a business closed period

Creating closed periods is handy for marking special closures, like holidays or renovations, especially if you have enabled online bookings for our business.

Desktop
Mobile

From the main menu, go to Settings and select Scheduling, then click on Closed periods.
Click on the Add button to create a new business closure.
Use the dropdown menus to set the Start date and End date for the closure.
Enter a Description explaining the reason for the closure. For example, public holidays or renovations.
If the closure applies to multiple locations, tick the checkboxes next to the relevant locations.
Click Add to save the business closure.

From the main menu, tap on the Menu icon and select Settings.
Tap Scheduling, then select Closed periods.
Tap the Add button (+) and use the dropdown menus to set the Start date and End date for the closure.
Enter a Description explaining the reason for the closure. For example, public holidays or renovations.
If the closure applies to multiple locations, tick the checkboxes next to the relevant locations.
Tap the Add button to save the business closure.

Remember to update your team's scheduled shifts and availability to reflect the changes in business opening hours.

Update business closed periods

You can update closed periods for your business at any time.

Desktop
Mobile

From the main menu, go to Settings and select Scheduling, then click on Closed periods.
Locate the closed period you want to update, click Actions (three dots), and select Edit.
Update the closed period details as needed.
Click Save to apply the changes.

From the main menu, tap on the Menu icon and select Settings.
Tap Scheduling, then select Closed periods.
Locate the closed period you want to update, tap on Actions (three dots), and select Edit.
Update the closed period details as needed.
Tap Save to apply the changes.

Delete business closed periods

Desktop
Mobile

From the main menu, go to Settings and select Scheduling, then click on Closed periods.
Locate the closed period you want to delete, click Actions (three dots), and select Delete.
Click Delete again to confirm the removal.

From the main menu, tap on the Menu icon and select Settings.
Tap Scheduling, then select Closed periods.
Under Scheduling, go to Closed Periods.
Locate the closed period you want to update, tap on Actions (three dots), and select Delete.
To confirm this removal, tap Save.

FAQs

- How can I access workspace settings as a team member?
- How do I make my clients aware of the business closed periods?
- What happens if I need to close my business unexpectedly?
- Can I apply the same closed period to multiple locations?
- How do closed periods affect online bookings?
- What if my business has partial closures like the morning only?
- Can I schedule recurring closed periods, like annual holidays?
- Will closed periods automatically update team schedules?
- What happens to existing appointments during a closed period?
- Can I edit or delete a closed period after it’s created?

Manage business closed periods

Add a business closed period

Update business closed periods

Delete business closed periods

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