To maintain consistent and high-quality service for all our clients, we kindly ask that any appointment changes be made at least 24 hours in advance.
For appointments that require a deposit (such as lash full sets or laser appointments), cancellations or no-shows within 24 hours of the scheduled time will result in the forfeiture of the deposit.
For appointments that do not require a deposit, any cancellations or no-shows within 24 hours will incur a $50 + HST ($56.50) rebooking fee.
Please note: To reschedule, use the link provided in your booking confirmation email.