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Charlotte takes such care.

Sarah L.

6 Dec 2024

I popped over to see Yasmine yesterday for some lash extensions, and let me tell you, both me and my lashes have seriously missed her! I'd been slacking on my self-care and was itching to get back on that lashing bed, so I made the hour-long trek from Cambridge. Totally worth it! The studio is super modern and cool, and the bed was like lying on a cloud. Yas took her time and the results are just fab. I'm over the moon with my new lashes!

Anna F.

24 Jun 2024

I had my naval pierced by Chloe and she was fantastic, she’s so friendly and welcoming and put me at ease. She also went through everything thoroughly and gave me great advice for after care and also said if I had any worries not to hesitate to contact her. I would highly recommend Chloe for piercings as she is highly professional and just amazing and so lovely. Thank you again ☺️

Gemma C.

10 Jun 2024

I have been attending for a while now and always have a great experience. Charlotte is an amazing masseuse!

Leanne S.

15 Mar 2025

Beautiful manicure as ever

Sarah L.

14 Mar 2025

Such an amazing experience by far the best. Really easy to talk to and had a lovely time. Feels like we’re friends already 😂 and already have plenty more to come. Thank You ☺️ 10/10 recommend.

Callum C.

8 Mar 2025

Truly wonderful facial as always. My skin is glowing. Thank you Charlotte

Rebecca W.

1 Mar 2025

Laura was super professional and did a fantastic job on my fine line tattoo, would recommend and definitely use again

Lucy D.

25 Feb 2025

Claire was wonderful from start to finish. Love my nails, thank you

Rebecca W.

19 Feb 2025

Thank you so much for doing my third piercings. I am really pleased with them!

Arabelle C.

31 Jan 2025

Thank you so much, best first experience! I felt at ease and already can't wait to wash it off! Xx

Amber M.

23 Jan 2025

Absolutely loved it!

Maria I.

23 Jan 2025

Excellent mani and pedi as usual

Sarah L.

9 Jan 2025

Lovely manicure

Sarah L.

19 Dec 2024

Chloe is fantastic and the salon has a lovely welcoming vibe.

Brenda W.

6 Dec 2024

First time getting my ear replaced today lovely lady explained everything to me in detail ,gave me a good choice of earnings to use and was very gentle . Came away happy with a care sheet on looking after my new piercings.

Once again, first class customer service from Chloe. I returned to her for a jewellery change after my initial piercing in November, and her care and explanations throughout the treatment, including aftercare advice, were so thorough. I wouldn't hesitate to recommend Chloe, and have already done so to many of my friends! Thank you once again x

You are so well looked after at the Defining Collective, Charlotte clearly cares for her clients. A wonderful facial as always

Oh my goodness! In all my years of having piercings I have never experienced such professionalism as I did yesterday from Chloe. I took my 13 year old daughter with me to have my nose pierced again, and even she was blown away with the service I received and relayed every moment of it to her Dad when we got home lol. I wouldn't hesitate to recommend Chloe and I won't go anywhere else for piercings now I have found her. She was so warm, kind and gentle, and took her time to explain every detail of the procedure, as well as aftercare, and the level of hygiene was outstanding. Excellent! x

Lovely atmosphere, great tea and wonderful service. Just had a tiny tattoo which I am so pleased with. It’s so neat. Laura was so professional, careful and attentive to make sure the experience was worry free and relaxing. Thank you x

Chloe was amazing with my daughter when she had her belly button pierced. She explained everything carefully and settled her nerves. Thank you.

I had a medical pedicure with Charlotte and my feet feel and look amazing. Gorgeous space at Westmill Farm with loads of parking - highly recommend!

Care and kindness personified. Thanks.

Great work by Charlotte. Delighted with the care and attention to my nails and the fabulous results at the end of the session. Thank you.

Always fabulous here. Highly recommended!

Kate was super friendly and my picky teenage daughters are very happy with their fresh hair x

Chloe, my piercer was lovely, she made me feel safe and so comfortable. She checked with me at every stage to make sure I was happy with everything. It was over before I knew it, she didn’t want me to stand up too fast and made I was okay afterwards. I’m fequent at this salon and all the staff are friendly and overall is always great salon experience as they offer complimentary refreshments. The will continue to be my No.1 salon. 🤩🤩

Wonderful as always

Love all my amazing treatments with the girls they are so welcoming will be back very soon ❤️